Help · Support
Support
Most questions are answered below. If yours is not, write to us and a person who works on Cadence will reply.
Accounts and replies
Why does Cadence ask for full calendar access?
Cadence shows the calendars already on your device, including attendees and their responses, and that needs full access. It reads them on your device only. See the privacy policy for exactly what happens to the data.
Which accounts can I answer invitations from?
Google, Microsoft 365 or Outlook, and iCloud. Link them in Settings → Accounts, then check that each calendar account is mapped to the provider that answers for it. For an account Cadence cannot answer, the Mac offers Open in Calendar and the iPhone shows the system event sheet.
How do I create an iCloud app-specific password?
Sign in at account.apple.com, open Sign-In and Security → App-Specific Passwords, create one named Cadence and paste it into Settings → Accounts. You can revoke it there at any time.
Microsoft says my organisation needs an administrator to approve Cadence.
Some workplaces only allow apps an administrator has approved. Cadence shows the exact message to forward to your IT team; once they approve it, sign in again.
A reply shows “could not confirm”.
Cadence marks a reply as sent at once and waits for your calendar to confirm it. If no confirmation arrives within ten minutes, the row offers Retry. Check that you are online and that the account is still linked in Settings → Accounts.
Does a reply to a recurring meeting cover every occurrence?
Yes. In this version a reply answers the whole series.
Can I take a reply back?
Yes. Every reply waits ten seconds before it is sent, with Undo next to it, so even your first answer to an invitation can be taken back. Quitting Cadence or leaving the app sends waiting replies at once. Replies made by agents and Siri are sent straight away.
Meetings and joining
Why is there no Join button on a meeting?
Cadence looks for Zoom, Google Meet, Microsoft Teams, Webex and FaceTime links in the event’s link, location and notes. If the organiser put the link somewhere else, such as an attachment, there is nothing to join from.
How do I join without the mouse?
Tap the panel hotkey (⌃⌥F unless you changed it) twice, double-click the menu bar countdown, press Return in the panel, or press J in the window. Double-clicking a meeting in the agenda, day or week view joins it too.
I am not getting join reminders or the daily brief.
Allow notifications for Cadence in System Settings or Settings on iPhone, then pick the reminder lead and brief hour in Settings → Notifications.
Where is the list of keyboard shortcuts?
Press ⌘/ on the Mac, or open Help → Keyboard Shortcuts. Help → Show Welcome Tour replays the tour.
What is the card that appears before a meeting?
In the five minutes before a meeting with people or a link, the menu bar panel leads with Join, who is coming and the agenda from the notes. To have it open by itself two minutes before, without taking focus, turn it on in Settings → Notifications.
Is Cadence free?
Yes. Cadence is free on Mac and iPhone, with no account and no subscription. Replies, join, conflicts, widgets and agents are all included.
Adding meetings and sharing time
How does quick add understand what I type?
Press ⌘N or + in the toolbar on the Mac, or + on the iPhone’s Today tab, and type something like “Lunch with Ana tomorrow 1pm”. Cadence previews the date, time, link and calendar as you type and adds the event with Return. It understands repeats daily, on weekdays or weekly, and offers Undo for ten seconds. Pick the calendar it adds to in Settings → Calendars.
How do I share my free time?
Drag on empty time in the day or week view to select slots (hold ⌘ to add more), choose a time zone and press Copy. Suggest (⌘⇧A) picks the next free half hours for you. On iPhone, use Share free time in the Calendar tab.
Can Cadence run a Shortcut or change my Focus?
Yes. Settings → Automations can run a Shortcut when a meeting starts and when it ends; both are off by default. The Cadence Focus filter switches the active calendar set during a Focus, can hide declined events, and restores the previous set when the Focus ends.
Agents and the command line
How do I connect Claude Code or another agent?
Open Settings → Agents on the Mac and copy the claude mcp add command, or the JSON snippet for other clients. The server only listens on your Mac. Agents can read your schedule; to let them reply, turn on replies from agents on the same page.
How do I install the cadence command?
Settings → Agents shows two ways to install it. Run cadence status to check it can reach the app.
Do my settings follow me between Mac and iPhone?
Yes, through your iCloud private database when you are signed in to iCloud: calendar sets, zones, hidden calendars, working hours and the rest. Tokens and passwords stay on each device, so link accounts on each one.